What does the flashing or flickering flame mean?

The flashing or flickering flame indicates that the thermostat is calling for heat. Only on two stage thermostats, if you have a number 2 or two flames then the system is looking to turn on a second stage of heating to help the first stage. This would be due to the fact that the system is calling for more than three degrees or the first stage hasn't been able to raise the temperature by itself.

What does the flashing snowflake mean?

The flashing snowflake indicates that the thermostat is calling for cooling. Only on two stage thermostats, if you have a number 2 or two snowflakes then the system is looking to turn on a second stage of cooling to help the first stage. This would be due to the fact that the system is calling for more than three degrees or the first stage hasn't been able to lower the temperature by itself.

The thermostat displays heat pump service recommended without a heat pump system.

Prior to version 5.1 all reminders were set to 3 months (regardless of equipment). It is necessary to enter the system settings menu, set the 1st stage heat equipment to HP and then adjust the service reminder to OFF to disable the reminder. After changing that you can set the system back to whatever option is necessary for your application.

How can I change or turn off the filter monitor?

Press and release the MENU button, use the arrows to scroll down to USER PREFERENCE, press and release the SELECT button and scroll to AIR QUALITY. Press SELECT and highlight FILTER INTERVAL. Select it and you can adjust the timer from 0-12 months in 1 month increments. Press SELECT and press BACK until you get to the main screen or leave the thermostat and it will return on it's own.  

How do I set the differential?

Press the MENU button and use the down arrow to scroll to COMFORT SETTINGS. Press SELECT and scroll to DIFFERENTIAL and select. Use the arrows to select the desired number and press ACCEPT. Use the back button to return to the main screen or leave the thermostat and it will return to the main screen.

What does "EER" mean?

EER stands for Energy Efficient Recovery if your thermostat can control up to 2 stages of heating and cooling.  In the program mode, EER looks ahead up to two hours before the end of the current set-back or setup temperature period and decides if it is necessary to activate the first stage of heating or cooling to meet the next temperature set point.  EER is designed to activate only the most economical stage of heating or cooling up to 30 minutes before the next temperature change when it decides if an auxillary stage is needed to help meet that temperature.

Subscribe to RSS - 9725i2 Series